Terms of Service

Last updated: 1 January 2026

Draft — pending legal review. This is placeholder text and does not constitute legal advice. Bracketed values and TODOs must be completed, reviewed by a qualified lawyer, and translated for each supported language before public launch.

These Terms of Service ("Terms") govern your access to and use of the Social Manager application and related services (the "Service") operated by [COMPANY LEGAL NAME]. By creating an account or using the Service you agree to these Terms.

1. Accounts & Eligibility

You must be at least 18 years old (or the age of majority in your jurisdiction) to use the Service. You are responsible for safeguarding your account credentials and for all activity that occurs under your account.

You agree to provide accurate information and to keep it up to date.

2. Acceptable Use

You agree not to use the Service to violate any law or the terms of any connected third-party platform (including YouTube, Instagram/Meta, and WordPress). You are solely responsible for the content you publish through the Service, including AI-assisted replies.

Automated replies and engagement must comply with the policies of each platform you connect. [TODO: confirm platform-specific automation policy commitments with legal.]

3. Subscriptions & Billing

Paid plans are billed in advance on a recurring basis through our payment processor (Stripe). Fees are non-refundable except where required by law. You may cancel at any time; access continues until the end of the current billing period.

We may change pricing with prior notice. [TODO: define notice period and refund policy with legal.]

4. Intellectual Property

The Service, excluding your content, is owned by [COMPANY LEGAL NAME] and protected by intellectual property laws. You retain ownership of your content.

5. Disclaimers & Limitation of Liability

The Service is provided "as is" without warranties of any kind. To the maximum extent permitted by law, [COMPANY LEGAL NAME] is not liable for indirect, incidental, or consequential damages. [TODO: align liability caps with legal.]

6. Termination

We may suspend or terminate your access for breach of these Terms. You may delete your account at any time from your profile settings.

7. Governing Law & Contact

These Terms are governed by the laws of [JURISDICTION]. Questions about these Terms can be sent to [CONTACT_EMAIL].